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Sarah Burnett

Research Vice President (Europe)
Everest Group

Sarah Burnett is a Vice President of Research at Everest Group. Based in London, Sarah serves European clients across Everest Group’s global services research areas. She often speaks at leading client and industry events, as well as contributing regularly to media articles as a renowned expert. Well known throughout the UK and the rest of Europe as a thought leader and influencer in business services optimisation Sarah leads Everest Group’s research in the region. Sarah offers more than 20 years of experience and expertise in the global services industry, having served in a variety of capacities, including in-house practitioner, outsourcing provider, and research analyst. Sarah leads Service Delivery Automation research globally for Everest Group looking extensively at the impact of new developments on pricing, headcount and delivery.

Check out the incredible speaker line-up to see who will be joining Sarah.

Download The Latest Agenda

10 May – Impacting top line growth

Sunday, June 4th, 2017

17:00 How to implement automation to achieve true cost savings and efficiencies in your indirect procurement process

Assessing where automation can add the most value – what should you prioritise?
How can automation help to achieve the balance the requirements of cost-saving from your CFO and value-add from your business partners?
Which automation technologies are most appropriate for each stage of the procurement process?
What are the main lessons learned and what could be done differently next time?
The shape of things to come: the automated enterprise and the changing service delivery landscape
The role of procurement in changing to automation
Factors to consider in new contracts including pricing models